neuron

International Network directory

Our international provider network gives you access to more than 500,000 medical facilities around the globe. Additionally, we are able to arrange direct billing settlement in many more medical facilities on a case-to-case basis. Whenever you are in need of a day-care or inpatient treatment abroad, our international team is ready to support you.

In the event that a member requires medical assistance overseas for direct billing, they can contact Neuron's 24/7 Helpline, either personally or through an authorized representative.Neuron Helpline: +971 4 3178500; +971 4 3823700.

The helpline numbers are also printed on the back of the Member's insurance card for ease of reference. Once contacted, our experienced medical staff will get the necessary information from the member, assess the case as per medical necessity, confirm the policy terms & conditions, and will contact our regional assistance partner if required. Notifications and authorization requests will be sent to the Payer as appropriate.

Please select your country of preference and click on the link provided, to view the network providers in each country, please select your country of preference and click on the link provided.

Below is our list of Assistance Partners around the globe:

  • Akesocare - United States of America
  • Best Assistance - Lebanon
  • Europ Assist - Europe, South East Asia, North America & South America
  • Paramount - India, Bangladesh, Malyasia, Nepal, Philipines, Singapore, Sri Lanka, Australia & Thailand
  • GEMS - KSA , Bahrain, Kuwait, Oman, Qatar & Jordan
  • Health EConnex - Pakistan
  • Premier Healthcare Germany - Germany with an extensive coverage & other European countries

To view the network providers in each country, please select your country of preference and click on the link provided. In case your country of preference is not enlisted, kindly contact Neuron Helpline.

Select Country: